Patience my friend. All businesses start out this way. You don't become Dabs.com overnight!

A lot of companies don't realise just how much business a website will generate and are not prepared for it. If people are patient they will grow into more efficient businesses but it's very hard to start out that way as the funds just aren't available.

I had the opposite experience from a company I was a bit dubious about last week. The Falcon Acoustics website is not the greatest and you can't order online. I was going to dismiss them but I couldn't find the goods elsewhere at a competitive price so I sent them an order in the post with a cheque. That'll be at least a week I thought. The goods were on my doorstep the day after next! I was gobsmacked. So kudos to Falcon Acoustics for excellent service.

Patience