Yeah thanks for that Sgt

The later emails did have just such a notice attached, hence i have not quoted directly from them.

But to say they are insulting is an understatement, the guy just seems to lose the plot to me. But to paraphrase,  I am accused of being a fairly worthless individual of little moral fibre who mistakenly believes I can  get for hundreds what he offers for thousands (or words to that effect).

I guess my setup must be an hallucination then  One thing is certain, I will not be buying any of the products he brings in ever again. I was going to upgrade the Pagode, but that will now be sold at a discounted price and I will purchase an alternative. And Avalons have been scratched from any possible future upgrade list.