I don't live near the One network so I never have to get their trains, but I am very glad Virgin and First run the services near me. First are not great and Virgin have their problems but at least they have invested heavily and have increased the services by 100%.

You only need to pay a visit to railchat.co.uk to see all the angry passangers who travel with One, they have dubbed it Gone and None. Hopefully they will loose their licence soon, although national rail seem to pefer tenders who cut costs for them regardless of the level of service they provide.

Virgin for example offers great service, new vehicles, good maintence but it costs the tax payer money so they are loosing their XC franchise.