ebay - item not as described

I've had a bit of trouble paying for an item (see paypal thread) and recieved an email from the seller today

I contacted the seller before the auction for a MOdel number (it's a harddrive), and again when requesting the total cost after winning. I then asked again when sending him an email 2 days ago explaining the paypal situation.

No mention of the MOdel number, and then the above email this MOrning.

I replied to that email explainig I'd already contacted him to explain the paypal situation. appologised for the payment delay, and would pay asap. He's since replied with an appology for the email, saying it was sent to everybody. And has also given me the MOdel number....

I've looked it up, and it's not as he's described in the auction, and not what I've been after!

I've not had to pull out of a sale before, am I ok to do so?

With the delay in payment I don't want to appear like I'm just looking for a way out of it, but it isn't as described and what I'm after.

Quite annoyed as I've seen several drives that I would have bid on end since this one.

 

Well he's replied so you now know your mail's getting through, contact him again about the duff description and how is he going to sort it out. The quick n easy way to save hassle is to get a 'mutual don't want to complete' end to the sale. He'll still be able to neg you but eBay won't get upty about non completion.

 

You should always ask questions and seek clarification BEFORE bidding. If you're unclear on anything then don't bid and hope to sort it out ~ ask the question. If you don't receive a reply, then don't bid.

However, if the item is clearly not as described, then you do have recourse via ebay. Big but though ~ as you haven't received the item then how do you know it's not as described?!!

If the seller is acknowledging a mistake, then he may well allow you not to pay. It'd be best to get his contact number and call him to discuss ~ much unpleasantness can be avoided that way.

 

One in 36 seems high, I've sold over 60 items on ebay and every single one of them paid up no problems.

If this is for a hard drive be careful buying them used because they have high failure rates. It is best to get them new with a 3 year warranty.

 

He described the item in the auction, but has since sent me the MOdel number. Looking it up, it's not as he described.

 

I've bought my notebook hard drive on Ebay, but it was new and he printed the serial number so I could check it.
I've recently had a couple of items on ebay that have come through not as described, thankfully the items were not too expensive, would have been more hassle to send them back, so I've just agreed with them that I wasn't happy but couldn't be bothered to send it back so just didn't post any feedback. I think there should be something written into the ebay policy that if the item isn't as described then the seller is to pay for the return postages and a full refund, it should be their responsibility to get their item listed correctly. I never buy anything that doesn't have a photo of the actual item, but there is little protection for the buyer.

 

On average I have 1 in 30 pay very late or not at all, I have two waiting now after 2 weeks.

 

contact e-bay customer services via message or e-mail and ask for advice. If the goods are not as described then you don't have to buy them, by letting e-bay know f the potential problem you should be able to avoid getting neg'd.

My wife won an auction a couple of weeks ago. Just before she was going to pay the seller became 'No longer a member of e-bay'. She'd also changed her mind about the item , (but that's besides the point, we still would have paid).
We contacted e-bay and they advised us not to complete the deal and that this would be acceptable.

 

Seems quite a few people have had "issues" with this guy since....

12 negative feedback the last MOnth!

http://feedback.ebay.co.uk/ws/eBayI...=8799961541&frm=1883&ssPageName=STRK:MEWN:SID

 

As he's no longer a registered user, that should void any transactions or feedback requirements.

 

Im not surprised give his bad spelling, grammar etc. Usually a fair sign that someone is dodgy.

 

Should that be "given" ???

Hmmm.... I'll have to keep my eye on you, seem a bit dodgy!

 

Yeah, and crazy has a sea in it.

 

You've got to feel a extra bit sorry for the zero feedback bidder in that list of negs who got scammed. Nice introduction to eBay.

 

And I hope no one falls for this scam!

http://cgi.ebay.co.uk/Musical-Fidel...9734736232QQcategoryZ3280QQrdZ1QQcmdZViewItem

They've listed 10 of them. Check their feedback out....

Also have another five items listed, Yamaha and Naim

 

Hard drives dont have high failure rates, but it is better to purchase new and through an authorised dealer.

 

Listings reMOved

Regarding the drive, I managed to get a WD 200BB (20GB 7200 RPM) drive for £11.50 inc p+p.

 

...and even better if they're Seagate drives

 

Natch.

BTW, We've just bought Maxtor

 

Michaelab - I will be in Portugal next week for a 10 day break, anything close by to praia de luz worthwhile visiting? I will have a wife and 8month old daughter in tow - so no 'naked handsfree abseiling courses'!

ta //lamboy