another quick update here (or, rather not!) - I got an e-mail from parcel2go with a form I have to post...I need to supply 3 things - one is the reciept of pickup (which I have), the other a reciept of item - this is the ebay auction - and since my e-bay account has been suspended I'm unable to get this - so I've had to ask the buyer to post this as well as the written confirmation to state that she hasn't received the speaker...

she could of course get arsey about this but I have mention it will affect / delay any payments - and I have also forward that e-mail to the complaints dept at paypal (just to keep them in the loop...)

what a farce...