I used to travel by Virign Trains a lot when I was doing a part time course in Choke on Trent and I was only once late due to train problems. That was because they were short of Voyagers so decided it would be funny to replace it with a class 91 pulling MK2 carriages not a clever idea. I really hate moaning about Virgin Trains because they are genuine sucess story, some of the things they have done on regarding passanger numbers is staggering, they are truely taking cars of the road.