[QUOTE=garyi]Tension, how they heck did you manage to spend forty quid on a second catagory? That costs 12p to everyone else?? If I may offer just one piece of advice because I have had a number of issues with listings I placed. I usually list with a programme I have to bypass using the web. However it developed a fault and I listed 30 items twice. Although I could delete them I would be charged the listing fees. Anyhow my advice is to contact eBay via their online chat facility. You have to wait to be put through but its rarely longer than ten minutes and basically its like MSN and you chat with a real live human working for eBay! They are usually much more forthcoming 'face to face' as it were.[/QUOTE] Ahh well I had a reserve of (I think) £1,900 so a second category charged that reserve twice! Where is the online chat function? I thought it would be nice if they had one of those but I never saw it when searching for ways to contact them!